FAQ

What are your vessels made out of?

All of our vessels are made entirely of Arabescato marble. Each vessel is meticulously crafted from one piece of marble and no two pieces are the same.

Can I choose a specific vessel?

As no two pieces are the same, you cannot choose exactly what your vessel will look like. Variations in the colour, amount of veining etc is what makes marble so special. Each piece is completely unique.

What are your candles made from?

Our wax is 100% soy. Our scents are free from phthalates, parabens and sulfates. 

What are your wicks made from?

Our wicks are made from a blend of cotton and linen.

Is your packaging recyclable?

All of our boxes, stationary and shipping materials are recyclable.

How do I care for my candle?

Please see our Candle Care page.

How do I refill my candle?

Please see our Refill Instructions page.

Where do you ship to?

As our marble vessels are quite heavy, we only ship within Ireland, Northern Ireland & the UK currently. If you are from elsewhere and would like to discuss shipping options, please email us at hello@sinesstore.com

Can you gift wrap?

All of our marble vessels and candle refills are beautifully wrapped and packed before shipping. If you would like to send a gift directly to the recipient, please use their shipping address and write a gift note at checkout. We’ll make sure it’s extra special.

If you have any more questions, please feel free to email us at hello@sinesstore.com